Mondial Relay · Pickup point
Free with no minimum purchase. Estimated time: 3 to 5 business days.
Delivery and order tracking
The available delivery methods and their final price are shown before you confirm your order.
Preparation
Orders are prepared within 24 to 48 business hours after payment is confirmed. Orders placed on weekends and public holidays are processed on the next business day.
Delivery in mainland France
Colissimo · Home delivery
4,99€. Estimated time: 2 to 3 business days.
Delivery in Europe
Mondial Relay · Pickup point or locker
9,99€. Belgium, Luxembourg, Netherlands, Spain, Portugal, Italy, Austria and Poland.
Mondial Relay · Home delivery
12,99€. Belgium, Luxembourg, Netherlands, Spain, Portugal, Italy, Austria and Germany.
Switzerland · Colissimo home delivery
9,99€, with tracking number.
Delivery times are estimates and may vary depending on the carrier and busy periods. Check the information shown at checkout.
Tracking and address
Check your address before confirming the order. Follow the tracking information sent for your parcel. If there is a delivery issue, contact customer service with your order number.
A problem on delivery?
If your parcel does not arrive, is marked as delivered but not received, or if a product is damaged or wrong, write to us. For damage, attach photos of the parcel and the product if possible. This does not reduce your legal guarantees.