Contact us
A question about a perfume, a delivery or a return? Contact LEBONFLACON.
Your message
For an order, include its number in your message.
Prepare your enquiry
These details help us answer your enquiry. You can also email us directly.
Choosing a fragrance
Tell us which scents you like, the style you are looking for and the fragrances you are considering.
Tracking or parcel issues
Include your order number and the latest tracking status. For a damaged or incorrect product, describe what you received; photos can be sent by email.
Track my parcelRequesting a return
Include your order number and the products concerned. Check the return conditions; a statutory withdrawal does not require a reason.
Read the return conditionsSASU LEBONFLACON · RCS Mulhouse 940 404 411 · 6a Rue des Narcisses, 68110 Illzach, France.